Terms & Conditions

In using this website you are deemed to have read and agreed to the following terms and conditions:

The following terminology applies to these Terms and Conditions, Privacy Statement and any or all Agreements:

“Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions.

“The Company”, “Ourselves”, “We” and “Us”, refers to our company, Little Artimals.

“Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves.

All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing Australian Law.

Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to the same.

Little Artimals as a business entity will, at times, be referred to as ‘Little As’ and/or “LA’s”.

Items sold by Little Artimals will be referred to as “products”, “goods” or “services”. Any references to these goods do not include any promotional items or gifts.

Our Contact Details Are:

P.0. Box 877
Eltham VIC 3095
Australia

Email: info@littleartimals.com.au

Disclaimer

Exclusions and Limitations
The information on this web site is provided on an “as is” basis. To the fullest extent permitted by law, this Company:

  • excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and
  • excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.

The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.

Customer and Technical Support

Email us at any time on info@littleartimals.com.au and we will endeavour to answer your questions and help with any technical issues as quickly as possible.

Terms of Payment

Payment from purchases made through the Little Artimals website are automatic upon purchase confirmation. All goods remain the property of the Company until paid for in full. Goods will not be dispatched until payment has been approved by your credit provider or PayPal or other Credit Card organisation.
Ownership and title to the goods shall not pass to you and shall remain with Little Artimals until such time as the goods have been paid in full.

Payment options are PayPal, which includes Credit Cards via PayPal.

Shipping and Delivery Policy

All purchased orders through the Little Artimals website will be shipped with carriers of our choice to ensure the absolute best care is taken in delivering your goods safely. Delivery costs will be notified at the website checkout where you will be able to select your preferred method of shipping from the range of options available to your location. Additional freight charges will apply for large items and/or shipping to remote areas and/or custom orders. You will be notified by Little Artimals of any additional charges prior to goods being dispatched.

All promotional goods supplied at no charge or discounted rate will be subject to a freight charge.

We strive to ship all orders within 3-7 business days from the day they are placed but cannot guarantee delivery times. As we print our orders on demand (which is much kinder to our planet), time frames can vary depending on the backlog of orders. We shall aim to let you know if we expect that there will be a longer than 7 day dispatch turn-around, but, to the extent permitted by law, we shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery.

We aim to deliver the product to you at the place of delivery requested by you in your order. Please note that it might not be possible for us to deliver to some locations. If this is the case, we will inform you using the contact details that you provide to us when you make your order and arrange for cancellation of the order or delivery to an alternative delivery address.

You must take care when opening the product so as not to damage it, particularly when using any sharp instruments!

If you are not available to take delivery or collection, our delivery carrier may leave a card giving you instructions on either re-delivery or collection from the carrier.

Delivery time varies depending on the carrier and is not the responsibility of Little Artimals. In general, delivery takes up to 5 working days within metropolitan areas, and up to 10 working days for non-metropolitan areas, from the date your goods have been shipped.
For International purchases, delivery time may take up to 6 weeks.

In instances where there are 3rd party supplier delays, Little Artimals will contact you via email where possible.

Little Artimals takes no responsibility for any delays associated with any 3rd party delivery service.

Little Artimals makes every effort to deliver your product according to the estimated delivery times. The estimated delivery times are in business days (Monday through Friday) excluding Public holidays.

Although every effort is made to ship your order according to the estimated delivery times provided, estimated ship times may change due to changes in supply or circumstances beyond our control. If your product has not arrived after the estimated delivery time, please contact us here at info@littleartimals.com.au

Unless otherwise agreed by us, we will deliver your products to the address indicated on your order confirmation. If no-one is available to take delivery of your products, our carrier may leave a card so you can pick-up your product from the nominated depot. Any costs incurred to redirect shipments will be at the customers cost.

We will use reasonable efforts to deliver your products to you within the estimated delivery time, however we do not guarantee that we will deliver within this time frame.

Acceptance of the Shipping Policy
Once products are ordered, this constitutes acceptance of our terms of trade, including the Shipping Policy.

Prices

Products from the website shall be charged at the quoted price listed on the website on the date of purchase. Should an item be out of stock, the company can, at its discretion, charge a price different to that when the order was processed, in this instance the customer will be notified of any price changes.

Returns and Credit Policy

We want to guarantee the satisfaction of the customers we serve. Notify us immediately if there is a problem with your order at info@littleartimals.com.au.

All claims for shortages or incorrectly sent products must be made within 14 working days after receipt of goods. Requests for returns of faulty product/s must be in writing/email and authorised by Little Artimals in advance.

We do not accept returns of promotional gift items. We do not offer returns or exchanges for change of mind so please make your selection carefully. Little Artimals is not responsible for the incorrect selection of goods by the customer.

Any goods purchased from Little Artimals which are not defective cannot be returned for a refund. In the case where goods are defective, photographic evidence of defection must be provided upon request to Little Artimals within 14 days after receipt of goods. Shipping fee will apply to the replacement product unless otherwise agreed by Little Artimals. In the event where a replacement product is agreed upon and is cheaper, the balance will be refunded or credited at the discretion of Little Artimals, less the shipping fee. No goods where a free gift was received can be returned under any circumstances unless the primary good has a defect.

Future Modifications to the Goods

Little Artimals shall be entitled to make any modifications to any existing or future goods that it thinks necessary or reasonable but without incurring any obligations to make such modifications to any goods already sold, provided however that the goods as modified shall thereafter be the goods for the purpose of this agreement.

Promotional Goods Policies

Little Artimals reserves the right to change or discontinue any promotion at any time without notice.

Conditions on Promotional Goods and Shipping

Little Artimals will provide advertised promotional goods when available but reserves the right to substitute advertised promotional goods of the same comparative value in the event that stock is not available. Advertised prices do not include shipping costs on the product or free gift, which may vary based on a customer’s location. Little Artimals, may at its discretion, offer the customer an alternative promotional item of higher value, however the customer will be liable to pay a difference at the company’s request.

Promotional related goods will only be available until stock runs out. In the event that stock has run out Little Artimals will attempt to make an alternate product available but does not guarantee an alternate product will be found and supplied.

Additional freight charges will apply for large items and/or shipping to remote areas. You will be notified by Little Artimals of any additional charges prior to goods being dispatched.

In order to qualify for any promotional goods, full payment must have been received by Little Artimals upon online checkout at the website.

Returns on Promotional Goods

Little Artimals is not responsible for the incorrect selection of promotional goods by the customer. Little Artimals will not swap promotional goods for an alternative item or replace any promotional items.

Availability

Redistribution or republication of any part of this site or its content is prohibited without the express written consent of the Company. To gain consent please contact us at info@littleartimals.com.au.

The Company does not warrant that the service from this site will be uninterrupted, timely or error free, although it is provided to the best ability. By using this service you thereby indemnify this Company, its employees, agents and affiliates against any loss or damage, in whatever manner, howsoever caused.

Links to this website

You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out in our Disclaimer will apply to your use of this website by linking to it.

Links from this website

While we do endeavour to only link to sites we value and believe our customers will also find value in, we are unable to constantly monitor or review the content of other party’s websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and Little Artimals should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site and to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.

Copyright Notice

Copyright and other relevant intellectual property rights exists on all text and artworks relating to the Company’s services and the full content of this website.

Where we have sourced information, content and/or graphics, the appropriate credit to the owner of the original content will be indicated and listed whenever possible.

Representations

The parties to this agreement specifically agree that all the terms and conditions herein contained shall represent the whole of the agreement as between the parties and furthermore you acknowledge that you do not rely upon any other representation made by Little Artimals or any other persons representing Little Artimals concerning the merchantability or fitness for purpose of the goods.

Notification of Changes

Little Artimals reserves the right to change Terms of Trade without notice. We will however endeavour to inform those on our database and mailing list by email of any major changes should they impact your relationship with us. Your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes in how we use our site customers’ Personally Identifiable Information or to our Privacy Policy, notification by email will be made to those affected by this change.

Acceptance of the Terms of Trade

These terms and conditions form part of the Agreement between the Client and ourselves. Your accessing of this website and/or undertaking of a purchase or agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.
© Little Artimals, 2020, All Rights Reserved